Use cases
NoBluffing is a powerful & flexible tool that allows you to scale up meaningful insights from your customers. Here are some use cases we've seen deliver outstanding value:
Always on feedback forms
Capture much greater nuance and specific insights from your feedback forms at the point of submission, allowing you to understand & act faster.
Recommendation: Form + Elaborate
1 additional question at the end of your feedback form can help elaborate details that would require a follow up email, or further clarification.
Annual Customer Survey
Every customer has a unique perspective & our surveys allow them to be explored fully. By maintaining the same survey structure across respondents, but following up when needed, we can help you uncover great unique customer insights.
Recommendation: Survey + On the Spot
For longer form surveys our On the Spot questions will 10x your learnings.
Market Research
Similar to annual surveys, broader market research efforts can benefit significantly from combining a structured survey with intelligent follow up questions.
Recommendation: Survey + On the Spot
Rate & Review
With your classic Star Rating + Comment form, adding even 1 intelligent follow up question can deliver much more useful insights.
Recommendation: Form + Elaborate
Feature feedback
If you're looking for feedback on a specific product feature you can use our system to help you draw deeper insights from your users.
Recommendation: Elaborate or On the Spot
