Help Centre

Here are some resources to help, but if this doesn't cover it please reach out directly and we'll be more than happy to help.

FAQ

How do Elaborate questions work?

Evaluate questions are injected at the end of a survey, using the whole session as context. Importantly: we will not ask a question if there is not something worth asking.

How do On the Spot questions work?

With this system we assess every participants answer for a follow up question in real time, so we don't miss an opportunity to help you dig deeper when needed.

How much will I be charged per response?

We do not charge you for a survey response, but we charge for any additional questions we inject into the survey. With the Evaluate question system on the max charge per 'response' would be $0.20. With the On the Spot question system it could be 2 or 3 more as we may ask more than 1 additional question.

Do you really mean unlimited responses & surveys?

Yes you can use our tool for free, our model is built around the additional learning & value we bring to you.
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